Video Relay Directory (VRS)
Find. Connect. Communicate.
Discover the UK’s only online directory dedicated to Video Relay Services. Designed for the deaf community, it makes finding and connecting with trusted providers fast, simple, and accessible.
VRS Search
Organisations you can contact in BSL
154 organisations
UK Council on Deafness
UKCoD is the umbrella body for deaf charities and not for profit organisations working with deaf people in the UK
United Utilities
North West England
United Utilities is the water and wastewater services provider for North West England, supplying safe drinking water, treating sewage, and managing reservoirs and catchment land for around 7 million people.
Universal Credit (DFCNI)
Northern Ireland
Universal Credit (DFCNI) provides monthly (or twice-monthly) means-tested financial support in Northern Ireland for working-age individuals on low income or out of work, covering living costs, housing, children, disability, and caring responsibilities.
Universal Credit (UC)
For more information about Universal Credit (UC), click the ‘Read More’ below.
Utilita Energy
Utilita Energy is a UK pay‑as‑you‑go smart electricity and gas supplier, offering app control and support.
Virgin Media
Virgin Media provides UK broadband, TV, mobile and landline services—superfast internet, on-demand TV, phone, mobile deals.
Vitality
Vitality offers UK health and life insurance, rewarding members for healthy living through incentives, cover, and care.
Walsall Council
Walsall
Walsall Council is the metropolitan borough authority delivering planning, waste, social care, education, housing, leisure, and community services across Walsall.
What the Winter Fuel Payment can do for you:
- Give you a tax-free payment – to help with heating bills during the colder months.
- Support you in winter – easing the cost of staying warm and safe.
- Provide a one-off payment – usually paid automatically between November and January.
- Add to your income – even if you already receive State Pension or other benefits.
- Vary based on your circumstances – such as your age and who you live with.
- Reward you for reaching State Pension age – most people born before a certain date qualify.
- Pay straight into your bank account – with no need to claim in most cases.
- Include help for older households – with higher amounts for those over 80.
- Still be available if you live abroad – in some EEA countries or Switzerland, depending on eligibility.
- Work alongside other support – like Cold Weather Payments or the Warm Home Discount.
- Offer help applying – by phone, post, or online, especially if you haven’t had it before.
Most eligible people get it automatically. It’s free, doesn’t affect your other benefits, and helps make winter more affordable.
Winter Fuel
For more information about Winter Fuel, click the ‘Read More’ below.
Yorkshire Water
Yorkshire
Yorkshire Water supplies and treats water and wastewater across Yorkshire, managing reservoirs, pipes, and environmental resources.
